Courses
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(ICTL2C04) Backups
In this short course, you will learn why backups are important, backup strategy and testing.
Free
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(ICTL2C03) Helpdesk essentials
In this course, you will learn how to approach and speak to customers who require IT support. You'll be looking at language, communication, opening of calls, closing of calls and what to do after the call.
Free
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(DML2C08) Digital marketing strategies
In this course, you will learn the type of digital marketing strategies.
Free
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(DML2C07) Customer life cycle
In this course, you will learn about the five stages of the customer life cycle and the importance of business development, customer life time value and customer retention.
Free
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(DML2C06) Customer acquisition and engagement
In this course, you will learn how to acquire and generate engagement across different digital channels, the different types of audiences for different products or services and good vs bad practices for communicating and engaging with others.
Free
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(DML2C05) Digital marketing teams
In this course, you will learn about the roles and responsibilities of the digital marketing team and identify different ways of planning a campaign.
Free