(SFBA1ADX) Salesforce Business Analyst Month 1 with ADX

In this course, you will access all of the learning content for Salesforce Business Analyst Month 1 with ADX.

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Course curriculum

1. The Role of a Business Analyst
1. Get Started as a Salesforce Business Analyst 🔗
1. Principles of Organisational Structure
2. Organisational Culture
3. Market Analysis and Competitive Advantage
1. Drucker School - Business Performance Basics 🔗
1. Collaboration and Teamwork
1. Forging Relationships
1. Creative Thinking
1. Building High Performing Teams (HPT)
2. Coaching an HPT
3. Leading an HPT
4. Working in an HPT
1. Managing Conflict
1. The Business Change Lifecycle
1. Effective Oral Communication
1. Resilience
1. Salesforce Platform Basics 🔗
1. Salesforce User Basics 🔗
1. Salesforce 101 🔗
1. Security Basics 🔗
1. European Law Privacy Basics 🔗
1. Identity Basics 🔗
1. Accessibility Basics 🔗
1. Project Governance
2. 5 Tips for Good Project Governance
1. Explore Commerce Strategies 🔗
1. Trust and Influence 🔗
1. Relationship Building 🔗

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