(LDNCL005) Communicating effectively
Effective communication is a skill that can be developed with practice. After completing this course, you will have the know-how, abilities, and self-assurance needed to communicate effectively.
Course curriculum
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Introduction
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Learning outcomes
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How to improve communication skills
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Active listening
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Phone etiquette
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Recap time!
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Conclusion
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Reflective exercise (recommended)
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About this course
- 8 lessons