KPIs (HRSC06)
In this course, you will learn about Key Performance Indicators (KPIs) in the context of business, and how organisations use these to evaluate their success in achieving specific objectives and goals.
Course curriculum
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π― Learning objectives
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π Introduction
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π» What are KPIs?
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π» What is a βcustomerβ?
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π» What is an SLA?
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π― Quiz
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βοΈ Activity - over to you
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π Congratulations!
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About this course
- Free
- 8 lessons
- 0 hours of video content