Course curriculum

    1. Learning Objectives

    2. Introduction

    3. Causes of Conflict

    4. Preventing Conflict

    5. Conflict and Performance Management

    6. The Cost of Conflict

    7. Resolving Conflict

    8. Handling Issues Formally

    9. Summary

    10. Resources

    11. Quiz

About this course

  • Free
  • 11 lessons
  • 0 hours of video content

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