(BAL5C02) Record and document production
In this course, you will learn how to maintain accurate records and documents including: emails, letters, files, payments, reports and proposals.
Learning outcomes
Introduction
Text, records and documents
Proofreading
Effective strategies
How you maintain accuracy and confidentiality in the workplace
How you maintain accuracy and confidentiality in the workplace - activity upload
Your Wobo workbook
Record and document production - test & reflect
Course summary