Course curriculum

    1. Learning outcomes

    1. Introduction

    2. Key terms

    3. The difference between problem-solving and decision-making

    4. Examples of problem-solving scenarios in the workplace

    5. Both problem-solving and decision-making involve critical thinking

    6. SWOT analysis

    7. PESTLE Analysis

    8. PDCA cycle

    9. Paired comparison analysis

    10. Weighted grid analysis

    11. Gantt charts

    12. Root cause analysis (RCA)

    13. Rational decision-making

    14. Knowledge check

    1. Introduction

    2. Learning outcomes

    3. What is rational decision making?

    4. The 7 steps of rational decision-making

    5. Decision-making reflection exercise

    6. Conclusion

    1. Your Wobo workbook

    2. Your decision-making processes (activity)

    3. Course summary

About this course

  • 24 lessons

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