Course curriculum

    1. Learning outcomes

    2. Core activities

    1. Introduction

    2. Learning outcomes

    3. The 7 principles of GDPR

    4. Getting to grips with GDPR

    5. GDPR changes from Brexit

    6. Conclusion

    7. Knowledge check

    1. Introduction

    2. Learning outcomes

    3. What is the difference between bullying and harassment?

    4. Bullying and harassment in the workplace

    5. Legal requirements

    6. Additional references

    7. Conclusion

    8. Knowledge check

    1. Policies and processes worksheet (activity)

    1. Introduction

    2. Key terms

    3. What is the difference between policies and procedures?

    4. Tools in business development

    5. PESTLE analysis

    6. SWOT analysis

    7. Scatter graphs

    8. Pareto principle

    9. Approaches to continuous improvement

    10. Lean production

    11. Kaizen

    12. Knowledge check

    1. Policies in your workplace (activity)

    2. Your Wobo workbook

    3. Check-in

    4. Knowledge check

    5. Course summary

About this course

  • 35 lessons

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