Course curriculum

    1. Introduction

    2. Learning outcomes

    3. The nine Belbin team roles

    1. Introduction

    2. Learning outcomes

    3. Effective teamwork

    4. Cross-team working

    5. Managing challenging conversations

    6. The importance of emotional intelligence in the workplace

    7. Constructive feedback

    8. Coaching and mentoring

    9. Planning, structuring and monitoring coaching and mentoring interventions

    10. The GROW model of coaching and mentoring

    11. Maslow's theory of motivation

    12. Motivate and influence

    13. Personality and motivation

    14. Identity, values and beliefs, and motivation

    15. Conclusion

    16. Knowledge check

    1. Tuckman's five stages of group development

    2. Tuckman's 5 stages of group dynamics (activity)

    3. Your Wobo workbook

    1. Key milestones (activity)

    1. Introduction

    2. Learning outcomes

    3. Maslow’s hierarchy of needs

    4. Maslow’s hierarchy of needs: applying the theory in the workplace

    5. Conclusion

    1. Motivation and influences (activity)

About this course

  • 31 lessons

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