(BAL1C02) Stakeholders
In this course you will learn how to manage stakeholders and engage with stakeholders, partners and suppliers.
Introduction
Learning outcomes
Stakeholders - BBC bitesize guide (core concepts)
What is stakeholder management? (video)
Introduction
The fundamental abilities needed for productive business interactions
Effective communication skills
Stakeholder analysis
Communicating with stakeholders
Negotiation and influencing of stakeholders
Knowledge check
Stakeholder analysis (core concepts)
Stakeholder salience (core concepts)
Knowledge check
Your Wobo workbook
Identify your stakeholders (activity)
Course summary