Courses
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(ICTL2C06) Asset registers, their purpose and value
In this course, you will learn what an asset register is, its importance and how it's used in business change.
Free
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(ICTL2C05) Maintaining a disaster recovery plan
In this course, you will learn the foundations of creating, implementing and maintaining a functional disaster recovery plan that can span multiple areas and address protecting a company's critical assets and infrastructure.
Free
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(ICTL2C04) Backups
In this short course, you will learn why backups are important, backup strategy and testing.
Free
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(ICTL2C03) Helpdesk essentials
In this course, you will learn how to approach and speak to customers who require IT support. You'll be looking at language, communication, opening of calls, closing of calls and what to do after the call.
Free
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(DML2C08) Digital marketing strategies
In this course, you will learn the type of digital marketing strategies.
Free
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(DML2C07) Customer life cycle
In this course, you will learn about the five stages of the customer life cycle and the importance of business development, customer life time value and customer retention.
Free