Courses
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(BAL3C01) Policies and processes
By the end of this course, you will have a better understanding of your organisation’s internal policies and key business processes and how they affect your own role as an apprentice.
Free
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(BAL2C05) Responsibility
Taking true responsibility means aiming for brilliance. In this course, you will explore some of the tools and techniques that can help you on your way!
Free
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(BAL2C04) Personal qualities and adaptability
In this course you will learn qualities that are valued including integrity, reliability, being pro-active and a positive attitude and motivates others. Accept and deal with changing priorities related to own work and the organisation.
Free
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(BAL2C03) Interpersonal skills
In this course you will learn how to build and maintain positive relationships within your own team and across the organisation.
Free
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(BAL2C02) Communication
In this course you will learn how to demonstrate good verbal, written and digital communication skills while adapting communication styles to meet the needs of different situations.
Free
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(AO1C09) Prevent training
In this course, you will complete Prevent training. You will learn about radicalisation and extremism, online safety, and identifying trustworthy sources of information.
Free