Courses
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(ICTL2C02x) Computer fundamentals - operational procedures
In this course, you will learn about IT documentation and conducting yourself professionally. You will also learn about environmental factors, software licensing, safety guidelines at work, centralised change management and disaster recovery.
Free
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(ICTL2C01x) The IT professional
In this course, you will learn how to use good communication skills, soft skills are critical when dealing with customers to provide excellent customer service and support.
Free
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(ICTL1C05x) Advanced computer hardware
In this course, you will learn computer boot process, protecting the computer from power fluctuations, multicore processors, redundancy through multiple storage drives, and protecting the environment from hazardous materials inside of computers.
Free
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(ICTL1C04x) Security - the big picture
In this course, you will look at some of the problems we're facing in the industry and why everyone needs to discuss security. You'll also go over misconceptions that tend to be repeated, problems with passwords, and how to mitigate risks.
Free
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(ICTL1C03x) Computer fundamentals - hardware
In this course, you will learn about internal and external PC hardware options to support intelligent decisions regarding the acquisition and upgrade of PC systems.
Free
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(ICTL1C02x) PC assembly
In this course, you will learn about PC power supplies and the voltages they provide to other computer components. You will also learn about the components that are installed on the motherboard, and various types of storage drives.
Free