Courses
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(ICTL6C06) Windows 10 troubleshooting part 2
In this course, you will learn how to harness the power of the Windows Event Viewer. You'll discover how to repair network and Internet connection problems and learn about the Registry, the Windows boot system, and hardware and software drivers.
Free
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(ICTL6C05) Windows 10 troubleshooting part 1
In this course, you will learn how to use remote assistance and management tools to support end users. You'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot.
Free
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(ICTL6C04) Installing and configuring macOS
In this course, you will learn when and how to install, update, upgrade, or reinstall macOS. You will learn how to use macOS Recovery to perform a clean installation, and you will configure and customise your installation with macOS tools.
Free
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(ICTL6C03) Windows configuration, tools and utilities
In this course, you will learn about the different Windows versions and the editions of each that are most suited for corporate and home users. You will learn how to configure the Windows operating system and to perform administrative tasks.
Free
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(ICTL6C02) Computer fundamentals - operating systems
In this course, you will see the pros and cons of today’s most popular operating systems and how to set them up for productive and secure computing.
Free
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(ICTL6C01) Windows installation
In this course, you will learn how to prepare a hard drive for a Windows installation. You'll learn about different partitions, logical drives and different file systems supported by Windows and other terms relating to hard drive setup.
Free