Courses
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(ICTL8C03x) Windows 10 troubleshooting part 1
In this course, you will learn how to use remote assistance and management tools to support end users. You'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot.
Free
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(ICTL8C02x) Installing and configuring macOS
In this course, you will learn when and how to install, update, upgrade, or reinstall macOS. You will learn how to use macOS Recovery to perform a clean installation, and you will configure and customise your installation with macOS tools.
Free
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(ICTL8C01x) Windows configuration, tools and utilities
In this course, you will learn about the different Windows versions and the editions of each that are most suited for corporate and home users. You will learn how to configure the Windows operating system and to perform administrative tasks.
Free
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(ICTL7C04x) Microsoft 365 security, compliance, and identity concepts
In this course, you will be provided with a thorough guide for managing Microsoft 365 identity and services.
Free
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(ICTL7C03x) Microsoft 365 basic concepts and fundamentals
In this course, you will access the entry level knowledge required to pursue a role in M365 administration and prepare for any of the four branches of M365 administration (Modern Desktop Admin, Teamwork Admin, Messaging Admin, and Security Admin).
Free
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(ICTL7C02x) Google cloud certified professional network engineer
In this course, you will master the foundations of establishing and managing Google Workspace best practices for your organisation.
Free