Information Communications Technician - Learning Paths 4, 5, 6 and 7

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(ICTL4C01) Applied networking

In this course, you will learn how to configure network interface cards (NICs), connect devices to a wireless router, and configure a wireless router for network connectivity. You will also learn about network troubleshooting and common issues.

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(ICTL4C02) Network troubleshooting

In this course, you will learn about the 6-step troubleshooting methodology. You'll see how this is applied to solving issues related to power, hardware components, displays, printers, and mobile devices.

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(ICTL4C03) Laptops and other mobile devices

In this course, you will learn the features and functionality of laptops and mobile devices, like smartphones and tablets, as well as how to remove and install internal and external components.

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(ICTL4C04) Printers

In this course, you will learn how printers operate, what to consider when purchasing a printer, and how to connect printers to an individual computer or to a network.

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(ICTL4C05) Mobile, Linux, and OSX operating systems

In this course, you will learn about the components, functions, and terminology related to mobile, Linux, and macOS operating systems.

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(ICTL5C01) What is virtualisation?

In this course, you will learn why you need virtualisation and the basics of how it works.

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(ICTL5C02) Cloud concepts

In this course, you will explore cloud deployment models and concepts, and be able to identify and understand the different characteristics. You will learn about connectivity types, common access types, load balancing, DNS, and firewalls.

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(ICTL5C03) Virtualisation and cloud computing

In this course, you will learn about the advantages that virtualisation has over the traditional use of dedicated servers and the terms that are used when discussing client-side virtualisation.

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(ICTL5C04) Virtualisation and cloud computing in the real world

In this course, you will learn what virtualisation is, how it can help you in real-world IT challenges, and, most importantly, you will become more comfortable with virtualisation.

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(ICTL6C01) Windows installation

In this course, you will learn how to prepare a hard drive for a Windows installation. You'll learn about different partitions, logical drives and different file systems supported by Windows and other terms relating to hard drive setup.

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(ICTL6C02) Computer fundamentals - operating systems

In this course, you will see the pros and cons of today’s most popular operating systems and how to set them up for productive and secure computing.

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(ICTL6C03) Windows configuration, tools and utilities

In this course, you will learn about the different Windows versions and the editions of each that are most suited for corporate and home users. You will learn how to configure the Windows operating system and to perform administrative tasks.

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(ICTL6C04) Installing and configuring macOS

In this course, you will learn when and how to install, update, upgrade, or reinstall macOS. You will learn how to use macOS Recovery to perform a clean installation, and you will configure and customise your installation with macOS tools.

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(ICTL6C05) Windows 10 troubleshooting part 1

In this course, you will learn how to use remote assistance and management tools to support end users. You'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot.

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(ICTL6C06) Windows 10 troubleshooting part 2

In this course, you will learn how to harness the power of the Windows Event Viewer. You'll discover how to repair network and Internet connection problems and learn about the Registry, the Windows boot system, and hardware and software drivers.

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(ICTL6C07) Getting started with Powershell

In this course, you will discover how to gather information using PowerShell cmdlets, work with objects like files and users, and learn real-world skills you can use immediately. You'll be able to build your own script for gathering information.

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(ICTL6C08) Getting started with Shell scripting

In this course, you will learn to write effective scripts and use shortcuts in vim. You will also use conditional statements in BASH to bring logic into your scripts, test user input, and build and restrict menus for operators.

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(ICTL7C01) Security fundamentals

In this course, you will discover elements of physical security such as locks, badges, smartcards and hardware tokens. You'll learn about secure authentication, permissions, encryption, and a list of best practices for securing devices.

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(ICTL7C02) Advanced security

In this course, you will learn about the many types of threats to computers and networks. You will explore common types of computer malware, TCP/IP attacks, social engineering attacks, and how to protect against them.

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(ICTL7C03) Mobile device management

In this course, you will learn the fundamentals of mobile device management. You'll explore why mobile device management tools are important to today's businesses, what they can do, and the pros and cons of using these tools.