Bundle includes
Here are all the courses that are included in your bundle.
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All Courses
The role of an AI Support champion and your organisation (AIF1C1)
In this course, you'll learn about how Artificial Intelligence (AI) is used in modern digital support environments and how your role evolves when supporting AI-enabled systems.
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Collaboration and teamwork with AI (AIF1C2)
In this course, you'll learn about collaboration and teamwork in AI-supported digital environments. You'll explore how AI features and tools are used in modern workplaces to support responsible communication, shared working and knowledge sharing.
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Stakeholder relationships and engagement (AIF1C3)
In this course, you will develop your ability to identify stakeholders, understand their needs and communicate effectively with different audiences to build positive, professional working relationships.
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Your organisation in a digital world (AIF1C4)
In this course, you'll learn about how organisations build and maintain a digital presence, and how to communicate effectively across different channels and with different audiences in your support role.
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Devices, operating systems, cloud and infrastructure (AIF2C1)
In this course, you'll learn about the digital infrastructure that sits behind the tools and systems you use every day including devices, operating systems, cloud storage and physical servers.
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Types and features of digital information systems (AIF2C2)
In this course, you'll explore the digital information systems that support your organisation from helpdesk tools to HR and finance systems, and learn how to use and evaluate them effectively in your role as an AI Support champion.